Last updated: September 8, 2026
This Privacy Policy (the “Policy”) describes the handling of personal information by Aduanaba (“Aduanaba,” “we,” “us,” or “our”) in connection with aduanaba.us (the “Website”), customer orders, catering requests, business inquiries, and customer support (collectively, the “Services”). For purposes of this Policy, “personal information” means information that identifies, relates to, or is reasonably capable of being associated with an individual, as applicable under governing law.
Depending on your interaction with us, you may provide your name, email address, phone number, billing or delivery address, order details, product selections, and messages. Catering requests may include event dates, guest counts, and service requirements. Partnership inquiries may include business contact information and details about your proposal.
You should provide only information reasonably necessary for the relevant request. Do not send full payment-card numbers, passwords, identification documents, or other sensitive information through general inquiry forms or messages.
When you use a website or online checkout, technical information such as your IP address, browser details, request times, and transaction status may be processed by the systems delivering those services. Cookies and similar technologies may support functions such as shopping sessions, saved preferences, checkout, and security.
Payment information is handled through the payment service used at checkout. The payment provider’s privacy terms also apply to its processing of your payment information. Aduanaba uses order and transaction information to confirm payment, fulfill orders, resolve payment issues, and handle refunds.
We use information to respond to inquiries, prepare and fulfill orders, arrange catering, review business proposals, provide customer support, resolve complaints, maintain transaction records, prevent misuse, and meet applicable legal obligations.
Where you subscribe to promotional communications, your contact information will be used for that purpose. You may unsubscribe using the instructions in the message or contact us to stop promotional communications. Service messages concerning an active order or request may still be necessary.
Information needed to provide a requested service may be handled by providers supporting website hosting, payments, ordering, delivery, and communications. For example, a delivery provider needs fulfillment details, and a payment provider needs information to complete a transaction.
We may also disclose information when required by law or necessary to respond to lawful requests, address suspected fraud, or protect legal rights and safety. We do not authorize service providers to use customer inquiry or order information for unrelated marketing on our behalf.
You can manage cookies through your browser settings. Restricting cookies may affect ordering or other website functions. Where a service offers additional privacy or consent controls, use those controls to manage your preferences.
External ordering platforms, payment services, social media sites, and other linked services have their own privacy practices. Please review their notices when using them. This policy does not replace those notices.
We retain information for as long as reasonably needed to fulfill the purposes described here, including order support, accounting, dispute resolution, and legal obligations. When information is no longer needed, we will delete or anonymize it, subject to applicable retention requirements.
No online transmission or storage system is completely secure. Please contact us promptly if you suspect misuse of information connected with an Aduanaba order or inquiry.
You may contact us to request access to, correction of, or deletion of personal information associated with your interactions with Aduanaba. Depending on applicable law, additional rights may include obtaining a portable copy, withdrawing consent, objecting to certain processing, or opting out of certain data uses. Requests are subject to applicable legal conditions and exceptions, including recordkeeping obligations. We may verify your identity before acting on a request. Where an appeal right applies, contact us to request reconsideration of our response.
Our online services are not directed to children under 13. If you believe a child has submitted personal information to us, please contact us so we can investigate and take appropriate action.
We may update this policy by posting a revised version and changing the date above. We will provide additional notice when required by applicable law.
For privacy questions or requests, call +1 (708) 315-5910 or write to Aduanaba, 333 S State St., B7, Chicago, IL 60604. Website: aduanaba.us.
